Elevated interiors. Effortless elegance.

Mavenburry is more than a homeware brand — it's a destination for those who appreciate timeless style, quiet sophistication, and curated comfort. Every collection is designed to bring harmony and beauty into your space, with attention to every detail.

We believe that your home should reflect who you are — with intention, with grace, and with ease.

✔ Why choose Mavenburry:

-Exclusive collections with fast delivery
-Curated pieces you won’t find everywhere
-Personalised customer service with a human touch

Elevating everyday spaces with lasting beauty

We have an pro-active customer service who is available for all your questions, please leave us a message via our contact page.

How will my order be shipped?

Our items will be shipped from an external warehouse, you'll receive in a box or bag, depending on the item ordered.

How long does it take for my order to arrive?

We will process your order within 2-3 business days after ordering and the shipping will take about 5-7 days to arrive depending on the country. Most orders arrive within 1 week after ordering.

Returns?

If you want to return your order that is no problem at all, you can return within 2 weeks after delivery in the original package, email us at support@mavenburry.com what the issue is and we'll help anyway we can.

Shipping Policy

Welcome to Mavenburry!
We are committed to delivering your orders efficiently and with care, to provide a reliable shopping experience for all our customers in United Kingdom.

Shipping Details

• Order cut-off time: 18:00, London time
• Processing time: 0-3 business days (Monday - Friday)
• Delivery time: 4-9 business days (Monday - Friday)
• Shipping carriers: DHL, DPD, Evri

Free Shipping Within United Kingdom

Mavenburry delivers exclusively within United Kingdom. We offer flat rate standard shipping on all orders. Orders placed on the same day are always processed on the next business day.

Shipping Partners

We work with DHL, DPD, and Evri to ensure reliable and timely delivery across United Kingdom.

Tracking Your Order

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can track your shipment using this number [here].

Lost or Missing Packages

If your package is not delivered or gets lost in transit, please contact our customer service immediately. We will investigate and either send a replacement or issue a refund. For more details, please see our [Return & Refund Policy].

Not at Home During Delivery

If you are not at home during delivery, the courier will attempt redelivery or leave your package at a nearby pickup point. You will receive a notification with pickup instructions.

Refused Deliveries

If you refuse to accept delivery, you will be responsible for the return shipping costs.

Changing the Delivery Address

If you need to change your delivery address, please email our customer service team at support@mavenburry.com within 24 hours of placing your order or before the daily cut-off time.

Contact Information

• Email: support@mavenburry.com
• Contact form: Contact Form

Company Information

• Website name: Mavenburry
• Company name: Beauty Heaven
• Address: Steurendaal 41, The Netherlands
• Chamber of Commerce number: 72305576
• VAT ID: 

  NL001164553B43

Customer Service Hours

• Monday to Friday: 08:00 - 18:00
• Saturday & Sunday: Closed

We aim to respond within one business day.

Refined living begins with exceptional quality.

At Mavenburry, we source only the finest materials and partner with skilled artisans and reputable European suppliers. Each piece in our collection undergoes a careful selection process — chosen for its aesthetic harmony, craftsmanship, and enduring value.

Because true luxury is not loud — it’s in the quiet confidence of thoughtful design that lasts.

Your home deserves more than just pretty things — it deserves pieces that last.

For your convenience, we accept all major payment methods — including Visa, Mastercard, American Express, Apple Pay, Google Pay secured checkout.

Your payment is processed securely with end-to-end encryption, so you can shop with confidence and ease.

At Mavenburry, effortless elegance begins the moment you check out.

At Mavenburry, your payment security and convenience are our top priorities. We offer a selection of trusted and widely used payment methods to ensure a seamless shopping experience within United Kingdom.

Payment Security

Protecting your payment information is extremely important to us. Mavenburry uses secure payment gateways and SSL encryption to keep your data confidential and protected. All transactions are processed through trusted third-party providers that meet the highest security standards. Your payment details are never stored on our servers, ensuring complete confidentiality with every purchase.

Accepted Payment Methods

To provide you with flexibility and convenience, we accept the following payment options:

• Visa, Mastercard, Maestro & American Express - Pay securely with your debit or credit card. Transactions are processed instantly for a smooth checkout experience.
• Apple Pay - Fast and secure payments from your iPhone, iPad or Mac, with no need to manually enter your card details.
• Google Pay - Pay quickly and securely with Google Pay – no need to enter your card details

Currency

All transactions are processed in British Pounds. If you pay using a foreign bank card, your bank may charge additional currency conversion fees. Please check with your bank for possible charges.

Payment Confirmation

Once your payment is successful, you will receive a confirmation email with your order summary and receipt. Please ensure you enter a valid email address at checkout. If you do not receive a confirmation email, check your spam folder or contact us directly.

Failed or Declined Payments

Payments may fail due to insufficient funds, incorrect payment details, or restrictions from your bank. Please review your payment information or try an alternative method. If problems persist, contact your bank for assistance.

Payment Issues and Disputes

If you have any questions or disputes related to a payment, please contact us immediately at support@mavenburry.com. Our customer service team is ready to help you resolve any issues promptly and professionally.